Shared Account November 19, 2014 •
We have recently become aware of an issue affecting certain users where they are unable to reinstall SongPop, MoviePop, TravelPop, HelloPop, and other FreshPlanet apps on their Android device after updating to Android Lollipop 5.0.
According to reports, this appears a problem within Android Lollipop 5.0, and it is affecting certain apps built using Adobe Air (such as SongPop and other FreshPlanet applications). Adobe are aware of the issue, and have escalated it to Google. Unfortunately, we do not currently have a timeframe for an update or solution as of yet.
If you are experiencing these issues and would like us to update you when the issue is resolved, please contact us using the "Submit a Request" link above and we will notify you as soon as there is a solution to this problem.