Welcome to SongPop Customer Service!

Stay updated with announcements, get answers from the community, and share your feature suggestions with us.
You can also submit a request or send us an email at support@songpop.zendesk.com.

 

SongPop. We Love Music!

Shared Account Jun 30 Announcements

summersp2.jpg

 

Hey, music fanatics! It's time to get hyped for the upcoming release of SongPop 2: the world's biggest music trivia game, now even better! You can prepare with this exclusive summer promotion to celebrate the 4th of July, featuring brand new "Best Of" collections for some of our most popular artists! But you're going to want to hurry... because we all know summer is over way too soon!

Here's a complete list of what's currently available for sale, now through Tuesday, July 7th!

199 coins (50% savings):

Shared Account Apr 11 Announcements

A quick heads-up to our players. Due to changes in restrictions from our content providers, we are making some adjustments to several of our artist spotlight playlists, effective immediately.

Re-entering the shop:
- Elvis Presley (formerly "King of Rock")

Leaving the shop:
- Bruce Springsteen

Still available, but with adjusted tracklistings:
- Aerosmith
- Beyoncé
- David Bowie
- Michael Jackson

We apologize for any inconvenience, but please rest assured that we are constantly working hard to bring all your favorite music back to SongPop!

Shared Account November 19, 2014 Announcements

We have recently become aware of an issue affecting certain users where they are unable to reinstall SongPop, MoviePop, TravelPop, HelloPop, and other FreshPlanet apps on their Android device after updating to Android Lollipop 5.0. 

According to reports, this appears a problem within Android Lollipop 5.0, and it is affecting certain apps built using Adobe Air (such as SongPop and other FreshPlanet applications). Adobe are aware of the issue, and have escalated it to Google. Unfortunately, we do not currently have a timeframe for an update or solution as of yet.

If you are experiencing these issues and would like us to update you when the issue is resolved, please contact us using the "Submit a Request" link above and we will notify you as soon as there is a solution to this problem.