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  1. SongPop. We Love Music!
  2. Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

  • Why does this "artist playlist" include songs by other artists?
  • How do I cancel my VIP?
  • Change Username
  • Advice for submitting a support request
  • How do I change languages?
  • How do I report another user?
  • I display as "me" not my username
  • Find Someone You Lost Contact With
  • Deactivate Unwanted Playlists
  • How do I access my Privacy Settings?
  • Go "Offline" or Go "Online"
  • What if there is a tie?
  • SongPop Free, Premium, and VIP Explained
  • MY TICKET IS NOT SOLVED!
  • Turn on/off Facebook Postings
  • Where is my VIP?
  • Delete Chat History
  • Location Issues
  • How do I delete challenges?
  • How do I change my Profile Picture?
  • How do I see my Achievements?
  • How to Unsubscribe from SongPop Mailings
  • How do I delete my SongPop Account?
  • How do I purchase a new playlist on my mobile device?
  • All my progress, challenges, playlists and coins are missing!
  • Where are my coins?
  • How do I purchase a new playlist on Facebook?
  • How do I remove a challenge?
  • Will reinstalling cause me to lose all my progress?
  • What is VIP?
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SongPop. We Love Music!
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