Frequently Asked Questions (FAQ)
- Why does this "artist playlist" include songs by other artists?
- How do I cancel my VIP?
- Change Username
- Advice for submitting a support request
- How do I change languages?
- How do I report another user?
- I display as "me" not my username
- Find Someone You Lost Contact With
- Deactivate Unwanted Playlists
- How do I access my Privacy Settings?
- Go "Offline" or Go "Online"
- What if there is a tie?
- SongPop Free, Premium, and VIP Explained
- MY TICKET IS NOT SOLVED!
- Turn on/off Facebook Postings
- Where is my VIP?
- Delete Chat History
- Location Issues
- How do I delete challenges?
- How do I change my Profile Picture?
- How do I see my Achievements?
- How to Unsubscribe from SongPop Mailings
- How do I delete my SongPop Account?
- How do I purchase a new playlist on my mobile device?
- All my progress, challenges, playlists and coins are missing!
- Where are my coins?
- How do I purchase a new playlist on Facebook?
- How do I remove a challenge?
- Will reinstalling cause me to lose all my progress?
- What is VIP?