SongPop Support

  • Total activity 317
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Activity overview

Latest activity by SongPop Support
  • SongPop Support commented,

    Hi Annette, I am very sorry that this issue occurs, and I understand that it is upsetting. Currently, the way that Facebook allows games to interact with your friends list, as long as the user hasn...

  • SongPop Support commented,

    Ron,  We hear you and we want Spotify back as well! We recently had to remove Spotify because their source code is out of date and was causing many crashes within the app. We do hope to add the Spo...

  • SongPop Support commented,

    Please submit a support request so I can help you with this issue. You can do this by selecting "Submit a Request" at the top of this page, or you can email me support@songpop.zendesk.com. I'm happ...

  • SongPop Support commented,

    Hi There,  This feature is still very much available. Would you please submit a ticket to support so I can troubleshoot this with you? You can do this by selecting Submit a Request at the top of th...

  • SongPop Support commented,

    Please be aware you can only delete challenges from the "Your Turn" or "Their Turn" sections. To delete a challenge: On iOS and Android:- Swipe from left to right the challenge you want to delete- ...

  • SongPop Support created an article,

    Facebook Notifications

    We had to make some changes to the notification system to be compliant with Facebook's terms of use.   The biggest change is that you will only receive a maximum of one App-to-User notification p...

  • SongPop Support created an article,

    iOS 8 Update!

    * iOS 8 UPDATE *   Hello Poppers!   We know that many of you have been experiencing problems connecting to SongPop since the iOS8 update. Needless to say, we share in your frustration. Our top ...

  • SongPop Support commented,

    Hello Walter,  There are several ways to contact support. if you look at the top of the screen when you visit this forum, you'll see a "submit a request" tab. Select this, and you are well on your ...

  • SongPop Support created an article,

    Attention iOS 8 users *Updated*

    Hey SongPoppers!  If you use iOS 8 and have been experiencing issues, please try the following and let me know how it goes:  1) Update to iOS 8.0.2 - You can do this by going to Settings.app and ...

  • SongPop Support commented,

    To deactivate playlists: (If you play on your computer) Go to the playlists section, by selecting the record with the plus in your SongPop navigation. (If you play on a mobile device) Go to the “Sh...