Bring Back Random Player Feature Please!!

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392 comments

  • Roxanne Formby
    BRING BACK RANDOM USER,!!! This best match sucks. My F.B. friends do not play this game, so Please BRING IT BACK NOW.
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  • Danielle Sevy
    I feel ripped off paying for VIP and then I don't get to play as many random people as I want like it used to be. I mays well get my money back if you're going to restrict player counts. Please bring random back or I wont be playing again.
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  • Ajb79

    I agree the random player finder was far better than the best match as half the time when you agree to chalenge someone who has been reccomended as the best match  are either not currently playing or it comes up with a sign to say its not your turn. So whats that all about!!!

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  • Joe May

    thanks to all the posts here, I have 25 challenges every 6 hours and I haven't spent any money on SongPop - awesome!  Don't pay - just fill up your 3 free "matches" per night and get 20+ names and usernames on these posts and after a week or two you will have plenty of opponents and 80% of them will be playing you at three or four songlists you want to challenge on.  All Good!

    my username: mixmastermay

    no caps, i'm in the US

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  • Joe May

    WHO NEEDS RANDOM FEATURE ???  WE DON'T

    thanks to all the posts here, I have 25 challenges every 6 hours and I haven't spent any money on SongPop - awesome!  Don't pay - just fill up your 3 free "matches" per night and get 20+ names and usernames on these posts and after a week or two you will have plenty of opponents and 80% of them will be playing you at three or four songlists you want to challenge on.  All Good!

    my username: mixmastermay

    no caps, i'm in the US

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  • Joe May

    DON'T SPEND YOUR MONEY

    Everyone I am playing the last week I did this way and have 20+ opponents that match me: 

     

    1) Go to Username and type in all the names you see in the forum for "Play Me" on SongPop Web site

    2) Then make sure they are in the same country and use caps or lowercase where necessary

    3) Do this 5 times a day with names and usernames you find on this forum and over 5 or 6 days - you will have PLENTY of opponents that like your music lists and will weed through and find at least 20+ a day or every few hours be able to play a TON of people - I was up from 10pm to 1am last night trying to catch up to everyone on my list!

    Username: mixmastermay

    don't spend a dollar - just play and gain coins and buy your lists - the headphones, VIP, and "better sounding" music - what a joke - it is all crap - screw VIP and have at least 4 hours a day like I do playing SongPop FREE - do it!  Just do it!

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  • Joe May

    I used to know a dude named Matt Moneypenny for real - lol

    I went to college with him in CT, US

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  • Citruzscentz

    My USERNAME: Citruzscentz play songpop with me im from Philippines Good Day songpop players^-^ ^_^

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  • Amy Chance
    I have found, and been challenged by many great players since joining the database. Thank you Xander (and friends) for making it happen.
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  • Colepatti69

    They need to bring the random back, I used to have over 60 very active players but with all the changes they have made to this game, and so many artist/song mix ups they have all left the game.  So I have been using the best match feature, most of the matches aren't even active players I have used all my coins that were over 23,000 and now I am down to 265 trying to find active players.  This is the worst move SongPop has every made.  I am sorry I ever purchased the VIP as its useless now except you have unlimited chat which is useless also if the people you play against don't chat and you can have more players.

    SongPop quit making all these changes which is making the game worse not better! 

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  • SongPop Support

    SongPop Community, It's me Jess, your Tech Support Agent. Just wanted you guys to know I got an official statement from SongPop regarding Best Match/Random features and I am going to post it here for all of you. I want to thank you all for your patience with me, while I've relayed your feedback to SongPop and also, want to thank you for being such a strong active community. I am proud to do your support. Please do not hesitate to email us with any questions or feedback you have. That being said, here is the Official Response: 

     

    "First off, we want to thank you for your passion for SongPop - without you we wouldn't be as fun an experience.

    Secondly, we apologize for the tardiness of a response, but we wanted to have a better understanding of whether Best Match was working as we hoped it would.  The most important thing to understand is that Best Match replacing random matches was never intended to be a money producing change.  Our goal was simply to create better quality matches for all of our users, to create challenges that were more engaging and last longer.  What we found is that some users would cycle through players in less than 24 hours if there was not a speedy reply.  While this provided a constant stream of games for those users, it created a poor experience for their opponents, finding several one or two round games in their queue that had been deleted.  What we have found with limiting Best Match to three a day, we have more matches, and longer matches where both sides are playing longer - a 33% increase in matches being sustained beyond a week.

    For the avid player on the free version, we've seen users being able to play 15-20 games at one sitting.  For those that have upgraded to have up to 80 games, we believe you should be able to play 40-50 games per sitting.  For those looking to refresh matches, between the 21 free best match opportunities each week and the opportunity to earn power ups, you have the ability to swap out 75 percent of your 80 possible games.  But we'd rather ensure you are getting solid long- standing matches!

     Again, we think Best Match has improved the quality of games across the board based on the numbers we've seen.  In our next release we will be exposing a music compatibility score which will allow you to see and target users with similar music tastes.  Plus you will be able to see user profiles, what songs they like, playlists they own and more.  Our end goal is about getting you long-lasting fun matches and we believe Best Match and the new visibility into user profiles will give you all the tools to do just that.

     

    Thanks again for playing and rock on!"

     

    That was from the SongPop Team. Please do not hesitate to email us with your feedback or questions, but please also be advised that as support staff we aren't actually SongPop employees, just support staff hired to help you with technical and gameplay issues. We cannot make changes to the game and we do not make money off of changes. We are more than happy to pass on your feelings, feedback, and questions however. So do not hesitate to contact us. Thanks again! 

     

    Best, 

    Jess

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  • Markaustin
    Wow, so the answer is "we hear you but are arrogant enough that we feel we know better than you what you find to be the best experience...". Unbelievable
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  • Kelly
    Jess- so there are so many people that have tried best match and none of their people ever reply (i am a bad person and i am one of them lol). I read where someone went thru like 3000 powerups and still couldn't get anyone to respond. Alot of ppl arent interested anymore or don't even play in the first place. And it is crazy to only be able to start 3 challenges a day. Is it more inconvenient to ruin the game for someone who plays often and enjoys the game - or - someone who just has to hit game over a couple times and then they can just start one with someone else very easily. Just saying.
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  • Tom

    Kelly, If you'll join our group at https://www.facebook.com/groups/592387274121742/ you'll find a growing number of players who are looking for opponents like you. We're all just SP players with no ties to SongPop. Come join us and spread the word.

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  • Kelly

    Further, I would really like to know how players are cycling through a whole list where it had the same people popping up multiple times, when there is supposedly 1.5 million or so players. Are you saying that players were cycling through all 1.5 million players multiple times, so the same people would keep popping up again? 

    :) 

     

    Tom, I've had a hard time getting motivated after all this for a long time, but i may join your group... i played a little the first time in over a month yesterday, so might pick it up a little again. 

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  • L Raftery

    Songpop admin....we DON'T want geographical limits - one of the interesting features of online gaming is being part of a global community.

    Songpop admin....we DON'T want you to restrict our choice as to how many people we wish to challenge.

    Your 'press release' via Jess did not address players concerns, only your own concerns. Very patronising and undermines the (fading) loyalty of SP users.

    How hard is it to listen to all this feedback??

    I would be very concerned if I were you that SP users are creating their own support spaces (re Tom's FB page, great idea by the way Tom). As soon as someone comes up with a similar SP alternative I won't be surprised at all if SP users jump ship (Titanic genre??) because LOYALTY IS A TWO WAY STREET.  Capicè ??

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  • Colepatti69

    This is the worse feedback ever from admin.  They are not at all concerned what the players want it is what they want.  Yes it is a way for SP to make money, I don't care what they say.  With all the changes being made to this game and its not for the better it is for the worse.  Time to start playing the other games similar to this game, there are many out there.  SP really start listening to your players and maybe post the actual amount of ACTIVE players that are playing not the ones who have installed the app and never play!   Tom great page, thanks for creating it.

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  • Stevesmaill

    That response from songpop just shows us all that they havent bothered to read the feedback in this forum. It's their way or the highway.  Like others have said as soon as another developer brings out a similar game ( and they will ) everyone will jump ship and they have done it to themselves. The only 'statistics' that would ever matter to this company is the the profit margin... no matter what bullshit they try and spin in their oh so "sincere" reply. I swear they think we are all a bunch of kids or people with no IQ, telling us what is best, lying thru their teeth doing it and completely disregarding their apparently very unimportant customers. Like any brand if the customer is treated like shit they will find somewhere else to spend their money. Grow some balls songpop and admit you have make a major mistake! If you take into account that this is the most looked at and most commented on post on the songpop site and the percentage of people that actually know how to get here would be relatively low, the complaints % huge on this issue. Since starting this thread i really have been hoping that a resolution would have been made by now but we are running into brick walls. If anyone wants to play me my username is ran_dom    Would love to get some overseas players again.. im in Australia btw. Cheers guys ... keep on keeping on! And i'll see you all playing at another developers game hopefully soon. :)

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  • Chelsea Fontana

    welp. so much for songpop.  i uninstalled it awhile ago after the first offcial response which I interpreted as "best match is staying, deal with it", this one just confirms that.  As dedicated and vocal as this forum is we appear to be the minority.  Of the 1.5 million players most probably either like best match or at least don't dislike it enough to complain.  I'm glad that those that still want to play have been able to find "work arounds" like the facebook group, etc.  From my perspective I don't understand why players seeing "Game Over" on 1 or 2 round games justified replacing a feature, like why they couldn't have Best Match AND Random, but whatever, they appear to be prepared to lose some players over this.

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  • Markaustin
    Please be respectful of Jess. She is just the messenger. Our beef is with the developers who think they know better that we do what we like. I have found Jess to be nothing but polite and professional in my several discussions with her.
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  • John5299
    I know this might be just piling on, but I feel the need to comment too. First, they now claim that taking away Random matches led to "longer lasting play. ". If so, this is only because the lack of new opponents is forcing players to hang on to those they already have. The touted result is by force, not choice. Second, they claim that for someone paying for 80 plays should be able to play "40 - 50." In what sense is that living up to their bargain? And third, they claim their only motivation is to provide "long-lasting fun matches." Who are they to presume what WE want? Most of us prefer the variety Random provided. Songpop needs to lose their stated goal of trying to provide what they think we want--we can choose what we want for ourselves thank you very much. Hmm, "long lasting" matches with the same people in our own towns over and over because we can't get other opponents? Or finding new players from all around the world for different play experiences we can start fresh whenever we want? Anyone who felt hurt because they had their game ended after one or two rounds could easily just find more, new opponents of their own in Random. Now no one can reliably find new opponents. Song pop management needs to step back. They are pulling out of the niche they once filled, and undoubtedly someone else will be able to fill it in their place.
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  • Laura Larkin
    There must be a reason, SP doesn't want players to shuffle through random players as it must use a huge band width! Limiting to three "best matches" (that are not best) must hold down management costs. If money is not a factor then SP should not put a price on shuffling the best match. I have tried the best match and I was satisfied with my new players but after a few games some still op out of playing. I only delete a player if they don't play and thanks to random player option I still have a lot of those random players on my list. Most games have that option to help players find players that want to play! The solution is simple keep best match but bring back random player, Please!
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  • Jerem BoyBadtrip

    Ahh finally, an official response from the gods. Also, please stop dissing Jess, she's just a messenger doing her job.

    Anyway, it really all came down to numbers and stuff to defend the greatness of the "Best Match" feature.

    I don't know about you guys, but after trying it (as if I had a choice, random was gone), about a week later I quit playing.

    Their stated goal was "about getting you long-lasting fun matches". I think I didn't have any fun playing against my best matches. What I got was "long-lasting waiting for response".

    What was the point of limiting the best match to same geographical location? I don't get it.

    Do their numbers include players who were finding opponents through some workarounds and not by best match?

    I really should have more to say but my mind is struggling in forming coherent arguments because of so much annoyance with the official statement.

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  • Ayça Sağlam

    Daily best matches has nothing in common with me, lol. Our playlists are different, star rankings are different... If I can match with random players like it was before, I am sure I can find a "real" best match while trying. Simple math, not bad algorithm :)) Songpop was the only game I paid for and now I do not wish paying another penny.

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  • Scott

    I am so angered by Song Pop's official response.  Why can't they just admit that this is 100% about money?  Period.  Nothing more.  Nothing less.  As I stated earlier in this thread, it's bad enough when companies try to screw you over, but it's even worse when they try to give you some b.s. about how it's "good for you" or it's "what people want."

    As I stated earlier, I paid for one year of VIP about two weeks before random player was taken away and taking away random player has made a huge difference.  For that two-week period -- with 80 challenges and random player -- there was never a time when I did not have an active challenge that I could play.  Now, I rarely get that "back-and-forth" where I play somebody 15-20 times in one session.  If I go away for a few hours, there will be a few challenges waiting for me, but once I play them and my three "best matches," then that's it.  I'm sitting at a screen hitting refresh while nothing happens.

     

    Random Player allowed you to hook up with somebody who was ready to play at that exact time.  Best Match just gets you three people who Song Pop thinks may match you, but who are not likely online at that moment.  I have received very few responses to all of the "Best Match" challenges I have sent out.

    Song Pop:  You screwed your players to make money.  We get it.  It's perfectly OK for a company to try and make money.  Although in this case, I think you are sacrificing long-term popularity for your game to make a short-term financial gain.

    Please don't patronize us by saying that it's "what the players wanted" or that "it makes the game better."  It isn't what people wanted and it doesn't make the game better.  Just admit what you are doing.  I know I would have a lot more respect for you if you just admitted that this was about making money.

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  • Scott

    I'd like to add one more thing.

    Why can't Song Pop have both Random Player and Best Match?  If it isn't truly about money, then wny can't they just bring back Random Player for those of us who want it?

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  • Laura Larkin
    Random players were always right there ready and willing to play back! Even if many would end the game shortly at least they played! Best matches have worked for me but random player was much more exciting and fun! and why does SP put the FB friends on as "I'm playing", when the reason we deleted them was because they stopped playing! Laura.l.larkin.9 I'm going to list on the FB page too! We should be able to play as much as we want to play especially after we paid for premium!
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  • Susan

    Well, I am sitting here looking at my phone with no one to play. Please bring back Random Player. I cannot find any best matches that will play back right away.  All I get is "It is not your turn to play".

    I was playing 8 to 10 hours a day with Random. I'm lucky if I can get one or two challenges per hour. SongPop really sucks now!

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  • Cwmoctober

    I think its a kind of copyright issue like that some songs arent licensed for every country in the world and maybe you can enjoy a few seconds of a song which isnt allowed to be sold in your country.

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  • Sitka93111

    Random is so much better. I've "invited" several "Best Match" opponents, and then sit there with NOTHING as they don't play.  Please bring back Random & make your $$ on advertising instead.  Thank you!

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