Bring Back Random Player Feature Please!!

Comments

392 comments

  • Stevesmaill

    the only reply we get is a generic one.. apparently best match is 'better' .. obviously they dont play the game that they have developed

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  • Patrick Griffin

    I agree ! It was pretty much funniest with the random player ! Thanks to bring us back the former method .

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  • Stevesmaill

    I have 3 people to play after a whole day at the moment .. thats a joke.. with random i could get whole list no worries.

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  • Laura Costa
    Please bring back the random player! Now it's boring!
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  • Candice Levy
    Removing the random opponent feature was a really bad move songpop. I'm so annoyed. Who I play with should be my choice, not yours. I prefer to play with those not in my area, it's more fun. Now I can't. Bring back the random opponent feature or I'll find another app that cares about the player's feedback more than you do.
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  • Ronald Ng

    It would be lovely if someone from FreshPlanet could explain how, on any level, the Best Match "feature" is an improvement on the old random player option.

     

    Without fail every single 'Best Match' I challenge either does not respond to the challenge within a few days or at best will play one turn and not return again. I have challenged every 'Best Match' that has become available since the new "feature" was added (after waiting the twenty or so odd hours for the refresh). If I'd spent money buying powerups to shuffle for more 'Best Matches', I would be absolutely outraged.


    How can Freshplanet possibly argue that this new "feature" offers anything resembling value for money??? All 'Best Match' currently does is find Songpop players in your general area with similar scores on a few playlists and pays no regard to the last time that person played Songpop or whether they're online. So the 'Best Match' you could be paying money for is just as likely someone who has reached 5-star on their playlists six months ago and abandoned the game.


    As someone who writes software for a living, I cannot comprehend how Freshplanet believe it's in the best interests of their product to say nothing to the users after releasing an update that removes one of the most popular features of their game, that was formerly free, and replaces it with something that:

    • undermines the usability and flow of the game, leaving players with less chances to play (and therefore less chances to spend more money)
    • is vastly inferior to the feature that it was meant to replace
    • costs users in the form of 'powerups' to pay for something that was formerly free (and actually worked)

    If I worked at a games company that released an update which checked all the above boxes, I would expect some sort of public announcement to be made about how the new feature would be fixed (or reverted) and I would not expect to see the product manager responsible for it back at work any time soon. Instead, by saying nothing, Freshplanet seem to be sending the message that they believe their  loyal fans are gullible fools who will happily pay to be ripped off.

    "No one likes it, it ruins the game and is pissing off all the players but hey, it's generating some more revenue so let's keep it!"

     

    Nice one...

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  • Jason Coffa
    Why would this be function b removed? You basically as I have found, had to guess someone's name if you don't select the 3 matches for you. Come on mods, common sense. If it ain't broken, don't touch it!
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  • L Raftery
    Just bring it back, and quick. If you don't keep your customer base engaged in the game players will simply (& quickly) look elsewhere. Listen to all the feedback you're getting on this issue....it's deafening!!
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  • L Raftery
    Just bring it back, and quick. If you don't keep your customer base engaged in the game players will simply (& quickly) look elsewhere. Listen to all the feedback you're getting on this issue....it's deafening!!
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  • Mike D

     Has anybody here received any feedback from songpop other than "the random feature has been replaced with something better, etc. ? 

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  • Markaustin
    " Has anybody here received any feedback from songpop other than "the random feature has been replaced with something better, etc. ?" Nope. I have submitted a ticket, posted on their Facebook page, tweeted them and added my two cents here - NOTHING I haven't played in a week and am losing interest so I'm starting to not care if we get an answer. I think the silence is an answer in itself.
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  • Stevesmaill

    Songpop just gives generic replies to users questions or suggestions.. hopeless

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  • MoneyPenny

    So I sent them a direct request as below:

    SP should be and reinstate the "random player" option. The following reasons should add to other people's requests for the same.

    1. The main attraction to song pop is that people are stimulated by some usual methods, normally one method is dominant in the brain. They are:

    Auditory (by hearing)
    Visual (by seeing)
    Kinetics (by feeling).

    Song Pop in it's original form covers all these areas. Each area can inflict a high amount of addiction (like gambling, smoking, drinking), therefore when you limit any or all of the stimuli you create frustration; anger; sadness and acceptance (which I assume from previous requests from the Consumers of your Product, you may be intently aware of). If you are like me, then once most of those issues subside, you give it a try. If the result does not produce the same amount of stimuli, then the attraction is lost and therefore you lose the user's of your product to other means of what made SP attractive in the first place. The only person who likes change is a wet baby!.

    Anyways. I would sign this : Faithfully Yours. But I am not sure if that would be right under the circumstances.

     

    And this is the answer I got:

    Hi There,

    We appreciate your feedback. We will let the developers know your feelings. The SongPop Team is always working on making SongPop a better game. Please contact us if you have any further questions, we are here to help!


    Thank you for playing SongPop!

    Rock On,
    Jess - SongPop Support SongPop.fm

     

    *The response has Generic written all over it. Damn the Response Auto-bot from Hell.!

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  • Terry

    On the bright side, at least you got a different generic response than everyone else!!

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  • Stevesmaill

    Songpoop doesnt give 2 hoots.

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  • Jasper Heijmans
    its a shame iy has gone...... u actually made some great contact by the random feature. This noe just sucks......
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  • MoneyPenny

    Well today was the day, I made the decision to just delete the app altogether. I recommend that others do the same. There will be another app, there always is. Hope to see you all where ever that may be. Happy Future Gaming. MoneyPenny123.

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  • L Raftery

    >>>> MESSAGE FOR ADMIN <<<<

    It would be appreciated if you could post a RESPONSE to this issue for the information of the people who support your App. Otherwise, delete these COMMENT forums. Your silence on this issue is........well, you join the dots, it's very obvious.

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  • Jasper Heijmans

    Now the random option has also been gone over here, now i get people that are as good as me ?
    No people outside holland or my region... if i finish a challenge i automaticly continue to the next challenge what i just don't want to....

    I paid for VIP as it was not as it is now, it is just fucked up... really don't like this.

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  • Carol Ann Norris
    Will you please delete the best match, I don't want to play with people I don't know!!!!!!!
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  • Mario Van Hecke

    I just deleted some games with people who weren't playing and was SHOCKED to see the random option had gone. Best match sucks! Bring back random!!!

     

    BTW, for those complaining about the location being displayed... that can be switched off ;) Click on Settings, then Account Settings, then Advanced Settings, then switch Location Displayed off.

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  • Mario Van Hecke

    I found a way to get "random" games back :)

     

    When creating a new game, select "User Name", then type any common name, like "Anne C" or "John B" ;)

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  • Verleen

    Why ruin the fun of the game? 

     

    Tons of other iOS games allow random play, most people like it and those that don't do not have to use it!! BRING IT BACK!!!!!!  

     

    Especially to force VIPs to go along with this, when they are already paying you extra!! That's just ridiculous!

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  • Mario Van Hecke

    Just noticed one of the SP Achievements (called "Making Friends: I") is to "send 5 random challenges". LOL

    Look up "impact analysis", SP developers ;)

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  • Donna Lindsay
    I just don't understand what everyone is whining about!!?!? ***I am able to select "random player"....!!!!! **** I do not have the option to select location..... But I wish I did!!!
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  • Donna Lindsay
    Btw..., for all u whiners out there who keep boo hooin about no one responding to your wailing, it's because you are posting your issues in wrong section! You are in the idea section!!!!! You need to go to "issues" and send a personal email to songpop!
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  • Verleen

    Frankly, I don't want to play with the people near me!!! If I liked all the people near me, I'd be out hanging out with them, not chilling with my iphone or ipad playing a game!! 

     

    This was a VERY bad move!!

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  • Mike D

    Donna, rather than labeling us as "whiners", maybe you could enlighten us as to how you are still able to use the random player function. Just saying...

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  • Kelly
    I can add 3 new ppl then i have to wait 20 hrs before starting new games. Bs.
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  • Kelly
    I have VIP, i have no idea why I paid for it now. Such a waste.
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