We are sorry to hear you are experiencing issues with another SongPop player. To report abusive users, please follow the steps below:
1.) Go to this users profile by selecting them from your row of challengers.
2.) When in their profile select the magnifying glass. This will take you to a screen where you can see their profile picture and also report the user.
3.) Select "Report This User".
Once you have reported this user the SongPop Team will evaluate the chat to make sure there is a reason for the person to be blocked from chat. If it is decided that this person was being inappropriate then their chat will be blocked, and it will remain blocked.
We hope this was helpful. Please contact us at firstname.lastname@example.org if you have any further questions, we are here to help.